Welcome to the Papaya FM!
Papaya FM Services are provided by Beijing Papaya Mobile Technology Co., Limited. and its affiliate entities (“Papaya FM”, “we”, “us” and/or “our”). Papaya FM Services are designed to offer users of the Papaya FM’s Services (collectively, “Users,” “you,” or “your”) the opportunity to easily create and share audio recordings with other Users.
1. How we collect and use your personal information
Papaya FM’s primary objective in collecting user information is to provide and enhance the Service and to enable Users to enjoy the Service. In an attempt to provide you with a better user experience, to improve the value and quality of the Service, to analyze how its Service are used and to create new features, promotions and functionalities.
Papaya FM services, include a number of core functions, such as our SMS, APIs, email notifications, applications, buttons, widgets, ads, the websites, and other services (collectively, the “Services”) that are necessary for improvement of the Service and protecting the security of transactions. These Services may not be available to you before we collect, store and use the following information related to you. If you do not provide the relevant information, you will not be able to enjoy the Service we provide.
When you use or access any of the Services, Papaya may automatically or otherwise receive, collect and record certain information about you, whether through the Services directly or through a third party social network (like Facebook) or other third party services.
Information We May Collect and Use
"Personal Information" is any information that separately or taken alone, can be used to contact or identify you.
We collect Personal Information from you when you voluntarily provide such information, such as when you contact us with inquiries, give us feedback, respond to one of our surveys or notifications, register for access to the Services or use certain Services, including when done so through their integration into social media services, such as Facebook or Twitter (“Social Media Services”). When you interact with us through the Services, we may collect, store, use, and disclose information that can identify you, including Personal Information, as described below:
a) your name, location, profile image, email address, phone numbers,
b) computer and connection information such as browser type, version, and time zone setting, operating system, and platform, the full Uniform Resource Locator (URL), internet protocol (IP) address,
c) voice recording, and purchase history (on behalf of our payment service providers to keep a record on if a purchase has been successfully made.) Please note that we do not collect credit card information or other financial information.
In addition to information collected as described above, you may choose to share additional information about yourself throughout the Service, such as on home pages. Any actions you perform with other users are considered public, and are in your sole discretion.
How We Use Your Information we collect
Functions necessary for service use and improvement of the Service
Papaya FM uses your information to create your user accounts and allow you to access the Service, to operate, and optimize the Services, to provide you with a safe, smooth, efficient, and customized experience, to fulfill your specific requests and purchase orders, and to send you other account-related information or otherwise.
To enhance your user experience.
Papaya FM may use personal information individually or combined together, to better understand the behavior and preferences of its users, to identify, suggest and enable communication and connections with other users and personalize the Services to you, to provide technical support and respond to inquiries, to troubleshoot technical problems, to help create a safer and more trusted environment for you, to enforce our Terms of Service, and to ensure proper functioning of our products and Services.
By use of share tools through a social network or otherwise, you acknowledge that use of these share tools will help you find your contacts and will also allow your contacts to associate your user account with your social network profile and/or email address. The Service supports and may encourage interaction among you and your friends.
Third-Party Advertising, Including Behavioral Advertising and Analytics
We may also allow advertisers to collect these and similar types of information within the Service and they may share it with us and/or use it for advertising. Advertisers may collect this information through the use of a variety of tracking technologies, including without limitation, like browser cookies or localStorage and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by ensuring that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience).
Note that after clicking on a third-party advertisement or offer, you may no longer be on a site or app controlled by Papaya FM or a partnering social network of Papaya FM. The practices of third-party companies delivering advertisements on the Services are subject to those companies’ own privacy policies.
In all cases of data access and collection, the information you provide will not be disclosed, rented, loaned, leased, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose stated herein.
2. Legal bases for collecting your personal information for Visitors from European Union
a)necessary for the legitimate interests of Papaya FM, including providing the Services of a high standard, keeping our users satisfied, and meeting our accountability and regulatory requirements around the world, in each case provided such interests are not overridden by your privacy interests;
b)necessary for us to enter into, and perform our obligations under, our contract with you, such as when we use your personal information for registration;
c)necessary for compliance with a legal obligation under EU law or the laws of a Member State (e.g. any mandatory disclosures to an authority, regulator or government body); or
d)in some cases, we have obtained your prior consent.
3. How long do we store your information?
We will retain your information for as long as your account is active or as needed to provide you Services depends on why we collected this information and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. For instance, we may retain some information for a few years after you have closed your account if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights. If you wish to cancel your account or request that Papaya FM no longer use your information, contact us at the email address provided in the Contact Us section below.
4. How we share, transfer or make available your personal information
We will share, transfer or make available your personal information as follows:
We share your personal information with our Service providers.
We share your personal information with our affiliates.
We share your personal information with our partners who commission us to promote.
Sometimes, we market other products or services to you. We share your indirect user image formed based on your personal information in combination with non-personal information with the partner who commissioned us to promote (the "client"). However, we will only provide information on the coverage and effectiveness of the promotion to the client rather than your personal identity, or we will aggregate this information so that it does not identify you. For example, we can tell the client how many people saw its promotional information or purchased its products with the marketing information, or provided them with statistical information that could not identify personal identity to help them understand its audience or customers.
we will disclose your information if required by laws, rules, regulations, mandatory administrative enforcement or judicial orders
You understand and agree that Papaya FM may be required to access, monitor and disclose your information, and the contents of your online communications (including without limitation email address, IP addresses and any personal information) if required to do so by any applicable law or regulation, or in the belief that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including, but not limited to a subpoena, statute, search warrant, or court order, or to protect the rights or property and rights of Papaya FM or a third party, to protect the safety of our users, the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, criminal or legally actionable, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection, credit risk reduction and other security precautions. Note that Papaya FM is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that it may receive.
mergers, acquisitions, asset transfer, or similar transactions, if personal information is involved in the transfer.
5. How we use LocalStorage and similar technologies
Use of LocalStorage, Automatic Data Collection, and Related Technologies:
When you access to the Services, we and third parties that provide functionality on the Services may engage, receive and record information from your use of the Services and server logs from your browser, including your IP address, and from the LocalStorage and similar technology. The LocalStorage is a unique identifier that we transfer to your device to enable our systems to recognize your device. If you register for Papaya FM via third parties like Facebook and Google, they send us information that is necessary for your use of the Services, such as your name, email address, and profile image. And such information is stored by the LocalStorage as well. This information is applied by us to track the total number of Users, the number of visitors of each page to our websites, and the domain names of our Users’ Internet service providers.
6. Links to third parties’ website and applications,
The Service may contain links to other websites or applications. The fact that the Service links to a website or application or presents a banner ad or other type of advertisement does not mean that Papaya FM endorses or authorizes that third party, nor is it a representation of any affiliation with that third party. If you click on a link to a third party site or application, including on an advertisement, you will leave Papaya FM site you are visiting or application you are running and will go to the site or application linked to. These third party websites and applications may place their own cookies or other files on your computer or mobile device, and may collect data or solicit personal information from you. Other sites and applications follow different rules and procedures regarding the use or disclosure of the personal information you submit to them. Because Papaya FM cannot control the activities of third parties, we cannot accept responsibility for the content of these third party services, any use of your personal information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as Papaya FM. You are therefore encouraged to read the privacy policies or statements of other websites and applications you visit before providing any personal information.
7. Posts, Following, Lists and other Public Information:
The Services are primarily designed to help you share information with the world. Most of the information you provide us through the Services is the information you are asking us to make public. Your public information includes the comments you post; the metadata provided with such posts, such as when you posted and the client application you used to post; the language, country, and time zone associated with your account; and the audiobooks you create, people you follow or that follow you, posts you mark as likes, and many other types of information that result from your use of the Services. We may use this information to make inferences, like what topics and genres you may be interested in, and to customize the content we show you, including ads. Our default is almost always to make the information you provide through the Services public for as long as you do not delete it. The Services broadly and instantly disseminate your public information to a wide range of users, customers, and services. For instance, your public user profile information and public posts are immediately delivered via SMS and our APIs to our partners and other third parties, including search engines, developers, and publishers that integrate Services content into their services, and institutions such as universities and public health agencies that analyze the information for trends and insights. When you share information or content via the Services, you should think carefully about what you are making public.
8. Location Information:
Papaya FM may receive information about your location. For example, you may also tell us your location when you set your trend location on the Services. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address. We may use and store information about your location to provide features of our Services, such as to improve and customize the Services, for example, with more relevant content like local trends, stories, ads, and suggestions for people to follow. Additional Information: You may provide us with profile information to make public on the Services, such as a short biography, your location, your website, or a picture. If you connect your account on our Services to your account on another service in order to cross-post between our Services and that service, the other service may send us your registration or profile information on that service and other information that you authorize. This information enables cross-posting, helps us improve the Services, and is deleted from our Services within a few weeks of your disconnecting from our Services your account on the other service.
9. E-mail Communications
To help us solve your problem or respond to your inquiries in time, we may send you an e-mail according to the e-mail address when you create an account with or caught by our system when you authorize a third-party account to log in at the mobile application or Site of Papaya FM. The only e-mail address of our Support Team is firstname.lastname@example.org and we will not ask any of your Personal Information via e-mail.
10. Your Privacy Choices And Rights
You have the right to access and correct your personal information. This includes the right to ask us supplementary information about:
• the categories of data we're processing
• the purposes of data processing
• the categories of third parties to whom the data may be disclosed
• how long the data will be stored (or the criteria used to determine that period)
• your other rights regarding our use of your data
Please feel free to contact us if you need to access or correct other personal information arising from your use of the Services. We will provide you with the information or correct as per your request within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person's confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason. We will also notify any entity that obtains your personal information from us, requesting for correction in a timely manner,
You have the right to request that your personal information be transferred.Subject to the limitations of applicable laws, where processing your personal information is necessary for entering into or performing our obligations under a contract with you or is processed as a result of your consent, you may have the right to request your personal information be transferred to you or another controller (where technically feasible).
You have the right to deletion of your personal information
Subject to the limitations of applicable laws, you may request for us to delete your personal information. If we decide to respond to your request for removal, we will also notify any entity that obtains your personal information from us, requesting for removal in a timely manner, unless otherwise required by laws and regulations, or the entities are authorized by you. Please note that if you completely delete all of this information, your account may be deactivated.
You have the right to object to the processing of your personal information
Subject to the limitations of applicable laws, you may request to object to the processing of your personal information by changing the scope within which we can continue processing that personal information.
You have the right to change your authorization scope or withdraw your authorization
To the extent you have given us authorization to collect and process your personal information, you may withdraw that authorization to process your personal information for certain purposes by deleting information, turning off device functions, changing privacy settings on your device. You can also withdraw your authorization granted to us by deregistration so that we cannot continue collecting your personal information.
You have the right to complaints to a data protection authority
If you are in the European Union, you have the right to lodge a complaint with the data protection authority in the place where you live or work, or in the place where you think an issue in relation to your data has arisen.
You can choose not to provide us with personal data
If you choose to do this, you can continue to use part of the Service, but we will not be able to process transactions or use part of the service without personal data.
You can ask us not to use your data for marketing
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at email@example.com.
You can limit in-app advertising or block certain Advertising by reset your advertising IDs. For iOS devices and Android devices, you may refer to the following links to limit or remove some un-wanted ads.
iOS - https://support.apple.com/en-us/HT202074
Android - https://support.google.com/ads/answer/2662922?hl=en
For any other devices and/or operating systems, please visit the privacy settings for the applicable devices/the respective operating systems, or contact the applicable platform and/or applications store operator in order to opt-out of tailored in-application advertisements.
11. International Operations and Transfers Out of the EEA
If you provide Personal Information through the Services, you acknowledge and agree that such Personal Information may be transferred from your current location to the offices and servers of Papaya FM and the authorized third parties referred to herein.
As part of our international operations, we may transfer data to our Affiliates from time to time for our legitimate business purposes.
We store information about Users and visitors to our sites on servers located in the People's Republic of China, and we may also store this information on servers and equipment in other countries. Personal data collected within the European Economic Area (“EEA”) may be transferred to, and stored at, a destination outside of the EEA. The data we hold may also be processed by employees operating outside of the EEA who work for us or one of our Affiliates or for one of our vendors. This staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services. When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you are resident.
We comply with the EU Data protection regulation, and the local Data Protection Authorities’ guidelines, in the countries we operate, regarding the collection, use, and retention of personal information from European Union member countries.
While we take reasonable precautions against possible security breaches of the Services and our user databases and records, no website or Internet transmission is completely secure, and Papaya FM cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur and that third parties will never be able to overcome those measures or use your personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so Papaya FM discourages you from sending Papaya FM personal information through these media. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use. If you access our Services through a social network and your social network account is hacked, this may lead to unauthorized running or use of your user account without your permission. So, be careful to keep your account information secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access. If you have questions about the security of our websites, please contact us at Info firstname.lastname@example.org.
13. Policy Regarding Persons Under 18
This Services are intended for use by those 18 or older for amusement purposes only. Without derogating from the foregoing, Papaya FM does not knowingly collect personal information from children under the age of 18. Children under the age of 18 should not use the Services at any time. If we learn that a person under the age of 18 has provided us with personal information without the prior consent of a verifiable parent or legal guardian, Papaya FM will take reasonable steps to delete such information as soon as possible.
14. Other Terms and Conditions:
16. Contacting Papaya FM:
You may contact us via the email address email@example.com or to the following address: Beijing Papaya Mobile Technology Co. Ltd, Floor 11, Building A, Science Technology & Wealth Centre, 8 Xueqing Road, Haidian District, Beijing, P.R China.